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Introducing the new Premium Gift Shop 2.0


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ContentWG #1 Posted 14 October 2013 - 07:04 PM

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Learn all about the new Premium Gift Shop, including new features and improvements that will help to serve you better.

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_KayGeraint_ #2 Posted 14 October 2013 - 07:13 PM

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Moar prems for ppl to buy Q_Q

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Xiee #3 Posted 14 October 2013 - 07:17 PM

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News about sudden changes in the gift shop is late as usual.

 

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EvyL #4 Posted 14 October 2013 - 07:39 PM

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... now I can't find the 190 gold bit. WHYYYYYYYYYY?!
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Whooohooo #5 Posted 14 October 2013 - 07:48 PM

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Now i can prepare da exact amount of money to buy something...

my sig also got HD buff ?


Xiee #6 Posted 14 October 2013 - 07:57 PM

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So, who's idea was it to remove the small denominations? Bad idea right there.

Edited by Xiee, 14 October 2013 - 08:23 PM.

 

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KoolKoala #7 Posted 14 October 2013 - 08:32 PM

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The new Gift Shop looks great  :glasses:

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USS_ARMY #8 Posted 14 October 2013 - 11:36 PM

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erm.. it cant use with molpoint ??

Arthur_Kirkland #9 Posted 15 October 2013 - 01:01 AM

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i love the new interface of gift shop, keep up the good works guys!
also the new payment method (sms) is really helpful :)


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Tanitha #10 Posted 15 October 2013 - 01:47 AM

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View PostXiee, on 14 October 2013 - 07:17 PM, said:

News about sudden changes in the gift shop is late as usual.

Its not late, it came out exactly the moment we decided to announce it.

View PostXiee, on 14 October 2013 - 07:57 PM, said:

So, who's idea was it to remove the small denominations? Bad idea right there.

Which denominations are you referring to and details of the transactions you are looking at, IE payment method, country you are in, etc.

Thanks
/Tan
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EvyL #11 Posted 15 October 2013 - 01:58 AM

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@Tan

the smaller amount ones like the 190 gold.
"our greatest glory is not never failing, but rising up every time we fail." - Ralph Waldo Emerson

check out my art thread filled with art I randomly find in the net:
http://forum.worldoftanks.asia/index.php?/topic/17205-drawings-i-found-v20/#top

stewiejp #12 Posted 15 October 2013 - 01:59 AM

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View PostUSS_ARMY, on 14 October 2013 - 11:36 PM, said:

erm.. it cant use with molpoint ??

MOLpoints is still there, it comes up as well as other options when you click on the bundle/gold you wish to buy

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Retia #13 Posted 15 October 2013 - 02:04 AM

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View PostTanitha, on 15 October 2013 - 01:47 AM, said:

Its not late, it came out exactly the moment we decided to announce it.

For future reference:

Posted Image

 

 

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bounceplink #14 Posted 15 October 2013 - 03:40 AM

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Issues:
  • When you switch the country in the address details it erases anything you already have typed in.  I live in Malaysia (where my WG id is registered and all) but I have to set my country to USA if I want to see the prices in USD (I'm an expat from the US and this is most convenient to me).  Perhaps instead of setting your country you can select currency.
  • After accepting my credit card twice it started denying it.  Then I tried another one and it was denying that one, too.
  • Then I tried my paypal account and the WG interface said it failed and/or to check later and meanwhile in my email inbox is a note from PayPal saying the payment went through.
Strongly suggest that attention to these details be taken seriously with the utmost urgency.  You really don't want to frustrate your customers by making it difficult to purchase your products.
Thanks.

Edited by bounceplink, 15 October 2013 - 03:40 AM.


Tanitha #15 Posted 15 October 2013 - 04:00 AM

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View PostEvyL, on 15 October 2013 - 01:58 AM, said:

@Tan

the smaller amount ones like the 190 gold.

Hi. Id need all the information requested please, its a bit different for each country.

View PostRetia, on 15 October 2013 - 02:04 AM, said:

For future reference:

Posted Image

Hehe exactly, I had that in mind when i wrote it.
I'm glad it was taken in the spirit it was written.

View Postbounceplink, on 15 October 2013 - 03:40 AM, said:

Issues:
  • When you switch the country in the address details it erases anything you already have typed in.  I live in Malaysia (where my WG id is registered and all) but I have to set my country to USA if I want to see the prices in USD (I'm an expat from the US and this is most convenient to me).  Perhaps instead of setting your country you can select currency.
  • After accepting my credit card twice it started denying it.  Then I tried another one and it was denying that one, too.
  • Then I tried my paypal account and the WG interface said it failed and/or to check later and meanwhile in my email inbox is a note from PayPal saying the payment went through.
Strongly suggest that attention to these details be taken seriously with the utmost urgency.  You really don't want to frustrate your customers by making it difficult to purchase your products.
Thanks.

Hi.

Thats not an issue with the payment system thats pretty normal online anti fraud protection by the payment providers.
It limits purchase amounts to a certain time period, this can increase as the player builds up a past history etc.

Regards
Tan.
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bounceplink #16 Posted 15 October 2013 - 04:03 AM

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View PostTanitha, on 15 October 2013 - 04:00 AM, said:

Hi.

Thats not an issue with the payment system thats pretty normal online anti fraud protection by the payment providers.
It limits purchase amounts to a certain time period, this can increase as the player builds up a past history etc.

Regards
Tan.

Strongly disagree here.  I've been a customer (on ASIA server) since Jan and have made many successful payments without issue.  Several in a row, as well.  Furthermore the old payment system would email me straight away, this one seems to be delayed several minutes for receipt (although you do receive the item in game immediately).

I also didn't see anything addressing the text entry field clearing when the country is changed.

Thank you.

Tanitha #17 Posted 15 October 2013 - 04:08 AM

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View Postbounceplink, on 15 October 2013 - 04:03 AM, said:

Strongly disagree here.  I've been a customer (on ASIA server) since Jan and have made many successful payments without issue.  Several in a row, as well.  Furthermore the old payment system would email me straight away, this one seems to be delayed several minutes for receipt (although you do receive the item in game immediately).

I also didn't see anything addressing the text entry field clearing when the country is changed.

Thank you.

Hi

I was referring to 2 & 3, 1 sounds like a bug to me.
As for your limits and etc, you would need to contact support to get any further information from them. They may be able to assist in upping your restrictions/limits.

But as i said, these limits are normal and always been there, and match your description.
Something might have changed, not sayign it hasn't (Finance/support will be able to assist more), but it still sounds like a payment provider restriction on the amount able to be purchased in x time frame.

Regards
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bounceplink #18 Posted 15 October 2013 - 04:09 AM

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View PostTanitha, on 15 October 2013 - 04:08 AM, said:

Hi

I was referring to 2 & 3, 1 sounds like a bug to me.
As for your limits and etc, you would need to contact support to get any further information from them. They may be able to assist in upping your restrictions/limits.

But as i said, these limits are normal and always been there, and match your description.
Something might have changed, not sayign it hasn't (Finance/support will be able to assist more), but it still sounds like a payment provider restriction on the amount able to be purchased in x time frame.

Regards
Tan.

Thank you, I will contact support.

Xiee #19 Posted 15 October 2013 - 09:07 AM

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View PostTanitha, on 15 October 2013 - 01:47 AM, said:

Its not late, it came out exactly the moment we decided to announce it.
The shop's new look was out like 2 days before you made this announcement.

View PostTanitha, on 15 October 2013 - 01:47 AM, said:

Which denominations are you referring to and details of the transactions you are looking at, IE payment method, country you are in, etc.
For our country, the Philippines, the smaller denominations of gold, 1100, 400, 200 and below that used to be in the old shop are gone. The minimum we can now purchase is 1250 gold.

Edited by Xiee, 17 October 2013 - 10:30 AM.

 

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Kongo_Kai_Ni #20 Posted 15 October 2013 - 10:03 AM

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Hi,

I would like to ask why the option of paying through MOL for 260 gold or 520 gold is removed yet it's possible to pay through MOL for 1250 gold and above? The only option available for buying 260/520 gold are through phone. Not sure if it's a bug or WG intentionally removed the MOL payment option for small amount purchases.




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