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Experiencing connectivity issues? Read this first

latency

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epunkzidane #181 Posted 19 March 2016 - 11:53 PM

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Guys, i am now experiencing really bad connectivity issues which are also experienced by lot of other players since last server maintenance (18 March). Before that maintenance going on, my ping was consistently at 40-60ms. But after the server maintenance, it spiked to 300ms and now becoming worse. Some help please?

Technova #182 Posted 06 September 2016 - 10:18 PM

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Current IP: 60.52.54.135

Country: Malaysia

ISP: UniFi, Telekom Malaysia

Ping to LOGIN.WORLDOFTANKS.ASIA (Which is located in Singapore):

 

PING to Valve's Server Located in SINGAPORE:

 

PING TO MY OWN COUNTRY (MALAYSIA):


Please fix your routing if you want to earn profit from players.



wasaabi #183 Posted 06 September 2016 - 10:39 PM

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View PostTechnova, on 07 September 2016 - 12:18 AM, said:

Current IP: 60.52.54.135

Country: Malaysia

ISP: UniFi, Telekom Malaysia

Ping to LOGIN.WORLDOFTANKS.ASIA (Which is located in Singapore):

 

Please fix your routing if you want to earn profit from players.

 

You might find this hard to believe, but the route your packets take to the target is the choice of your ISP and that includes the priority of the packets. Clearly your ISP and others are not paying for the best priority.  The following chart is from a much greater distance away than you but using the same last hops:

 

Take your evidence you have collected to your ISP and ask them to fix their routing.


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Spoiler

 


Tanitha #184 Posted 06 September 2016 - 10:59 PM

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View PostTechnova, on 06 September 2016 - 10:18 PM, said:

Current IP: 60.52.54.135

Country: Malaysia

ISP: UniFi, Telekom Malaysia

Ping to LOGIN.WORLDOFTANKS.ASIA (Which is located in Singapore):

 

PING to Valve's Server Located in SINGAPORE:

 

PING TO MY OWN COUNTRY (MALAYSIA):


Please fix your routing if you want to earn profit from players.

 

 

Hello.

We need tracerts and your IP, since your IP should be kept to yourself, feel free to pm me the requested info.

 

Regards
Tan


 

Feel free to like my Wargaming Facebook Page WGTanitha

 

 


mikelarch #185 Posted 13 September 2016 - 10:53 PM

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Yes as ignorance is bliss for other countries.   At least the sharks haven't been a problem for a long while {touch wood} so its good that it's a lot more reliable. 

charcoal44 #186 Posted 03 January 2017 - 08:54 AM

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Ok, so this is really weird, I also play World of Warships, and I assume that the game goes to a similar geographically located server. So in Wow's, my ping is 120-150, but Wot's is 240-250 (but the game is stable and playable at the moment) so, how does this work?

Quasinerdo #187 Posted 23 January 2017 - 09:43 AM

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Posting on behalf of some team mates in Perth (Western Australia) who normally have about 80ms Ping.

 

They are with Telstra (or ISP that wholesale from Telstra) and still experiencing ping of 250ms +. Traffic appears to be routing the long way still through guam. WOWS however is behaving close to normal so I query if it's a return path issue as well that WG can deal with?

 

Using WTFast (free trial and easy for gamers to setup as far as VPN goes) their ping is restored to normal, which suggests a routing issue or packet prioritisation (which Telstra deny but I have demonstrated to them previously by using a VPN over the same routes they were sending my open data).

 

For those who are with Telstra: I have argued with them successfully a few times now that their poor routing is a problem for a few different applications I require (games being one that I don't focus on), and have had them credit me $10 / month for my VPN during those periods.



 

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Evil_Stench_4U #188 Posted 20 February 2017 - 09:25 PM

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Ive finally fixed my connection issues....

After repeated ticket after ticket, and plenty of explanation over the equinix/wg servers causing all the problems, its simple.

I have requested return to the playable NA servers.

Still awaiting reply after a week, so i am now going to be getting every cent ever spent refunded.

Simply request refunds through paypal for failure to provide a playable service, and failure to return you to the service that was entirely playable.

Invest in a different game..

Problem solved, unless someone there pulls there finger out their proverbial, and allows US back to NA which is entirely smooth and playable!

 

 


Here i sit, broken hearted, most of map, left scout un-charted. My team has left, to find their rock, to sit and camp, not kill that foch.

Yes i am bald, have a bruised forehead, and am unsure how so many bad tankers made it to level 8, let alone 10. Death to the bot runners!


LastVirginlol #189 Posted 13 September 2017 - 02:52 PM

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I got server lag today . I usually have 100ms ping.

 

  1    <1 ms    <1 ms    <1 ms  airport.airport [-.-.-.-]
  2    <1 ms     1 ms     1 ms    -.-.-.-
  3    62 ms   124 ms    41 ms  153.153.245.236
  4    48 ms    53 ms    53 ms  153.153.245.93
  5    63 ms    64 ms    63 ms  118.23.49.209
  6    50 ms    51 ms    48 ms  180.8.119.173
  7    66 ms    64 ms    63 ms  125.170.96.57
  8    68 ms    62 ms    65 ms  125.170.96.30
  9    78 ms    64 ms    57 ms  153.149.221.82
 10    82 ms    80 ms    77 ms  211.129.58.194
 11    63 ms    55 ms    52 ms  ae-1.a21.tokyjp01.jp.ra.gin.ntt.net [61.213.162.77]
 12    76 ms    70 ms    65 ms  ae-15.r26.tokyjp05.jp.bb.gin.ntt.net [61.213.162.165]
 13     *       58 ms    56 ms  ae-1.r31.tokyjp05.jp.bb.gin.ntt.net [129.250.2.153]
 14   196 ms     *        *     ae-5.r21.sngpsi05.sg.bb.gin.ntt.net [129.250.7.39]
 15   251 ms   234 ms   233 ms  ae-3.r00.sngpsi05.sg.bb.gin.ntt.net [129.250.7.21]
 16     *        *        *     要求がタイムアウトしました。
 17   230 ms   243 ms   246 ms  sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163]
 18   226 ms   243 ms   244 ms  sg2-sl-a66.fe.core.pw [92.223.16.66]


Edited by LastVirginlol, 13 September 2017 - 02:55 PM.


_Jii #190 Posted 27 February 2018 - 03:39 PM

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Hmm, I am not good read.. Help me ya...

 

Last time, good ping but now suddenly high ping 175ms.. Me normal 48ms... I don't know why...

 

My IP is: 192.168.1.11


Want play with me then pm me

-Become be friend-


Razorfiend #191 Posted 31 March 2018 - 11:52 AM

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A few of us are having login issues right now, anyone else having any luck?

_CAD_ #192 Posted 31 March 2018 - 12:49 PM

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View PostRazorfiend, on 31 March 2018 - 11:52 AM, said:

A few of us are having login issues right now, anyone else having any luck?

 

nope, it just doesn't load the garage, and when it does, it goes back to logon screen and says "server disconnected bla bla bla"

JakeDaMuss #193 Posted 31 March 2018 - 02:55 PM

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I'm the same.  get stuck synchronising.  Tried adjusting the graphics and tried both Aussie and Asian servers - still no luck.

BorisTheBlade888 #194 Posted 31 March 2018 - 04:27 PM

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Same problem here - this worked for me post update the other day - no hiccups. Tried playing again today - got into the garage once - played one game - got kicked out of the server once I got back to garage and now I cannot get back in.

 



Bogan_Warrior #195 Posted 31 March 2018 - 07:14 PM

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Same, gets stuck on Synchronizing Personal File, then freezes, then get a prompt saying "Disconnected from server error". Played fine last night, today, nothing but issues. This patch has brought out serious bugs....

ArachAngel #196 Posted 01 April 2018 - 03:23 AM

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I've got the same issue, i managed to login for a tiny bit but graphics have gone jerky as hell down to like 1fps.  I had no problem when the update first cam down but now its unplayable.  Constantly just getting kicked back to the login screen

Prodandpokeim #197 Posted 01 April 2018 - 06:03 AM

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Mostly experience the same issues as above, sometimes i can connect for one game then straight after game connection lossed.....what i find is the lack of feedback from wargaming...its like they dont have fultime staff monitoring .....just let us know there is a problem and that your working on it....been well over 15 hours of rubbish connection yet nothing on main web site to acknoledge problem...yet shows a problem on downdetector.com 

FangASA #198 Posted 01 April 2018 - 06:14 AM

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Cant connect at all now to both servers......

reasnd #199 Posted 01 April 2018 - 06:50 AM

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View PostArachAngel, on 31 March 2018 - 07:23 PM, said:

I've got the same issue, i managed to login for a tiny bit but graphics have gone jerky as hell down to like 1fps.  I had no problem when the update first cam down but now its unplayable.  Constantly just getting kicked back to the login screen

 

 I'm also getting this issue, played about 20 games yesterday and had no issues. This morning lots of problems logging in and loading into the game. In game graphics are really bad, I did manage to get 6 fps at one stage but both games were generally between 1-4 fps. Ping was a bit high 250-300 but the AUS server on 21ms was the same. I even tried the game in lowest graphics setting but had the same problem.


Edited by reasnd, 01 April 2018 - 06:52 AM.


Prodandpokeim #200 Posted 01 April 2018 - 07:49 AM

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Where is Wargaming on this issue...why response so SLOW...time for management change

 







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