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Shiny new map, just s touch buggy


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boges11 #1 Posted 08 May 2015 - 06:06 PM

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20150508_174600.jpg1st off apologies for the quality of the pic, was a bit of a rush job.

So we are in Europe. The 1st battle for ANZAF is vs C-Red. But 1 min later the winner will have to play ANZAS. Further up we see the finalists will have to win in 7 mins in order to play the NPCs. Other battles we have tonight are bugged the same.

 

 

Block Quote

This is now decided and final ...

 

The issue is with re-division mode, this will be micro updated / patched in..

The issues will be resolved by tomorrow,, when there isn't a re-division mode happening and clan-wars goes back to a normal system..

 

As for today's mess. it shall be resolved in the following way..

 

1. Affected clans will be compensated auto, as per our compensation policy .. No support tickets are needed.

2. Compensation as per the compensation policy will be 3750 gold to the clans treasury.

3. No manual adjustments will be made to the clan-wars map, there is a mass of issues, such can not be corrected manually.

4. The rediv mode will not be extended, such causes issues for clans which have landed.

5. There will be no wipe and restart, such is not fair for those who have landed.

 

In short, please do your best under the bad situation .. As whatever you are able to accomplish will be final.. and whatever happens under the bad conditions will remain..

 

Sorry the move to the Mediterranean, was not smooth ... we understand this is not a fun experience which we always aim to provide..

 

Best regards
Tan

 

 



Tanitha #2 Posted 08 May 2015 - 06:15 PM

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View Postboges11, on 08 May 2015 - 06:06 PM, said:

20150508_174600.jpg1st off apologies for the quality of the pic, was a bit of a rush job.

So we are in Europe. The 1st battle for ANZAF is vs C-Red. But 1 min later the winner will have to play ANZAS. Further up we see the finalists will have to win in 7 mins in order to play the NPCs. Other battles we have tonight are bugged the same.

 

Yep got it on the devs desk already..

Sorry... please do the best you can , and I'll try to get it fixed asap.

 

Regards
Tan


 

 

 


dalcor #3 Posted 08 May 2015 - 06:23 PM

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just to add to it Kurdistan 1800hr wst province, prime time 1830hrs, only 3 clans have chipped this province.  First battle at 19.28hours?, which is the start time for the battles on the next province i have chipped.  Hopefully this doesnt go on all night because all my Eastern states members will be asleep by the time we get to the 2100hrs WST provinces.

 

 



spacewolf #4 Posted 08 May 2015 - 06:33 PM

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NPC is winning quite a few games tonight.

 

Confirmed NPC is the new DPS.


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thommo_nz #5 Posted 08 May 2015 - 07:25 PM

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What a bad start to a new round. Games popping up with 30 seconds notice and battles with owners being scheduled before the challengers tournament has finished. Automatic technical defeats. Tickets raised.

DaydreamWarrior #6 Posted 08 May 2015 - 07:32 PM

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View Postthommo_nz, on 08 May 2015 - 09:25 PM, said:

battles with owners being scheduled before the challengers tournament has finished. Automatic technical defeats. Tickets raised.

 

Yeah we had 2 like that tonight :(



Tanitha #7 Posted 08 May 2015 - 07:44 PM

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View Postthommo_nz, on 08 May 2015 - 07:25 PM, said:

What a bad start to a new round. Games popping up with 30 seconds notice and battles with owners being scheduled before the challengers tournament has finished. Automatic technical defeats. Tickets raised.

 

Definitely..
It's not all battles though, id guess 10-15% so hopefully you get some good games in between the mess.

 

Regards
Tan


 

 

 


aias_pogi #8 Posted 08 May 2015 - 07:49 PM

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same here. thanks for the update Tan.

 


Edited by aias_pogi, 09 May 2015 - 06:23 AM.


dalcor #9 Posted 08 May 2015 - 08:29 PM

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odessa region 1900hrs game.  Game booked for 2021hrs, didnt pop at all

 

Can we get all our wasted chips back, so we can use them tomorrow.  Assuming this is rectified by then?


Edited by dalcor, 08 May 2015 - 08:32 PM.


BeardyMcJohnFace #10 Posted 08 May 2015 - 08:36 PM

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semi final scheduled for 1 min before the 1/4 final. I lol'd.



GeneralGrant #11 Posted 08 May 2015 - 08:53 PM

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This one might take the cake.  Final starts 1 minute before one of the semi-finals...

 

Posted Image

 

And a tech defeat for both sides, because of a 4-minute gap between rounds:

 

Posted Image



commie #12 Posted 08 May 2015 - 09:23 PM

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Same on all CNC landings in 21.00 time zone. Fix the map, then open it.

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Tanitha #13 Posted 08 May 2015 - 09:32 PM

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View Postaias_pogi, on 08 May 2015 - 07:49 PM, said:

do we raise tickets for this? we got screen shots of the same thing.

 

Screenshots posted to the forums would be more beneficial..

Its a global / dev related issue, that likely cant be assisted by Asia support.

 

Regards
Tan


 

 

 


commie #14 Posted 08 May 2015 - 09:39 PM

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Nothing to picture. Our first battle was supposed to start 2 minutes ago, hasn't popped at all.

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Tanitha #15 Posted 08 May 2015 - 10:10 PM

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View Postcommie, on 08 May 2015 - 09:39 PM, said:

Nothing to picture. Our first battle was supposed to start 2 minutes ago, hasn't popped at all.

 

Maybe because you tech lost it, because the next round has already started before this round completed.

 

/Tan


 

 

 


KatrynBernardo #16 Posted 08 May 2015 - 10:22 PM

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:honoring:NPC so OP. 19:00 Prime time Ph time

1. Stavropolsky District

2. Krasnodar Territory

 


:honoring:

 



commie #17 Posted 08 May 2015 - 10:38 PM

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View PostTanitha, on 08 May 2015 - 09:10 PM, said:

 

Maybe because you tech lost it, because the next round has already started before this round completed.

 

/Tan

 

So what's happening next? Fix and reset?

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LynnTa_ArmyFamily #18 Posted 08 May 2015 - 10:48 PM

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Why do you not fix provinces final turn, Tanitha bro?

Everything i do, i do it for you... XOXO


Tanitha #19 Posted 08 May 2015 - 11:12 PM

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View Postcommie, on 08 May 2015 - 10:38 PM, said:

 

So what's happening next? Fix and reset?

 

OK so this is now decided and final ... sorry for the delay while investigations took place and a "best resolve" was determined.

 

The issue is with re-division mode, this will be micro updated / patched in..

The issues will be resolved by tomorrow,, when there isn't a re-division mode happening and clan-wars goes back to a normal system..

 

As for today's mess. it shall be resolved in the following way..

 

1. Affected clans will be compensated auto, as per our compensation policy .. No support tickets are needed.

2. Compensation as per the compensation policy will be 3750 gold to the clans treasury.

3. No manual adjustments will be made to the clan-wars map, there is a mass of issues, such can not be corrected manually.

4. The rediv mode will not be extended, such causes issues for clans which have landed.

5. There will be no wipe and restart, such is not fair for those who have landed.

 

In short, please do your best under the bad situation .. As whatever you are able to accomplish will be final.. and whatever happens under the bad conditions will remain..

 

Sorry the move to the Mediterranean, was not smooth ... we understand this is not a fun experience which we always aim to provide..

 

Best regards
Tan


 

 

 


commie #20 Posted 08 May 2015 - 11:25 PM

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and whatever happens under the bad conditions will remain..

 

Sounds like WG Asia mantra. Wouldn't expect anything less.


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