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December 2016 - Cable Issue - Australia

Lag cable Australia Perth December 2016

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Tanitha #1 Posted 12 December 2016 - 04:38 PM

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Dear Players.

 

There has recently been some lag / internet issues "likely" caused due to the internet cabling between Perth and Singapore.

 

Internode has listed it as the following. 

http://advisories.in...net/item/15630/

 

Block Quote

 

Western Australia
Details Some customers may experience slower than expected speed, latency and packet-loss to international destinations in Asia. This may result in webpages taking longer to load, as well as impact to time-sensitive activities such as on-line gaming. 

We have lost communication to one of our international link. 

Engineers are currently investigating.

 

We have noticed from player's tracert's that the data connection from Perth is now going through abnormal routing such as Hong Kong.
This is possibly due to an issue with the Perth to The world "SEA ME WE 3"  cable which routes like the following photo.

 

 

 

When the cable had issues last year, it was fixed by the Asean Explorer.. Which can be tracked here

http://www.marinetra...:ASEAN_EXPLORER
This ship ported in indonesia around midnight last night.
I am not aware if there is a confirmed cable issue, or if this ship will be fixing any possible cable issues.

When I get more information or confirmed information I will keep you advised.

 

 

Short future

 

When a traffic jam / blocked road happens, detours are auto put up to get traffic flowing again.

The extra rerouted traffic from major highways, shoved down smaller street's often causes lag issues..

 

Longer future

 

There is currently three new submarine projects started to solve this issue within the region. 

 

Australia-Singapore-Cable: http://www.ascinternational.net/

APX-West: http://subpartners.n...ables/apx-west/

Trident: http://www.tridentsc.com.au/solution.html

 

 

 

 

We appologize for any inconvenience caused with any lag from possible damaged cables, or other possible ISP tech issues.
And will keep you advised of any information we get on this topic..

 

In return, please keep us advised of how things are going .. as well.

 

 

Best Regards
Tan


 

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Whooohooo #2 Posted 12 December 2016 - 04:48 PM

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dem shark eating cable never get old

my sig also got HD buff ?


Tanitha #3 Posted 12 December 2016 - 04:52 PM

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View PostWhooohooo, on 12 December 2016 - 04:48 PM, said:

dem shark eating cable never get old

 

 

Time for ordering shark and chips for dinner.

 


 

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MagicalFlyingFox #4 Posted 12 December 2016 - 04:55 PM

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pls tan. call it by its proper name, the "seemewee cable"

Hilly #5 Posted 12 December 2016 - 05:59 PM

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Can I pause my prem time as its unplayable for me since last night until it is fixed?

 

 

 

 



Pyromaniacs [PYRO] is recruiting now. Please email/pm me if you are interested.


MagicalFlyingFox #6 Posted 12 December 2016 - 06:14 PM

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View PostHilly, on 12 December 2016 - 08:59 PM, said:

Can I pause my prem time as its unplayable for me since last night until it is fixed?

 

i would love that too but i doubt it :(



moyzie #7 Posted 12 December 2016 - 06:15 PM

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yep it's 400+ ping in South Australia

MagicalFlyingFox #8 Posted 12 December 2016 - 06:19 PM

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View Postmoyzie, on 12 December 2016 - 09:15 PM, said:

yep it's 400+ ping in South Australia

 

Did you get double boned? Your latency has died after leaving your house pretty much. 

Probably need to call your ISP to fix your internet.

 

After that, its following the same pattern as everyone else, to HK then SG. Seems to be the rerouting. 


Edited by MagicalFlyingFox, 12 December 2016 - 06:19 PM.


Tanitha #9 Posted 12 December 2016 - 06:21 PM

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View PostMagicalFlyingFox, on 12 December 2016 - 06:19 PM, said:

 

Did you get double boned? Your latency has died after leaving your house pretty much. 

Probably need to call your ISP to fix your internet.

 

After that, its following the same pattern as everyone else, to HK then SG. Seems to be the rerouting. 

 

Yes its messy,

Lets start with a tracert for starters.

 

/Tan


 

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jascom99 #10 Posted 12 December 2016 - 06:23 PM

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crappy ping whole night, average ping 230 - 300 in game, just can't play this game now is too laggy.

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Sneakypetez #11 Posted 12 December 2016 - 06:26 PM

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Some info from east coast getting about 220ping average.  Start happening sometime last night.

 

Tracing route to sg2-sl-a47.fe.core.pw [92.223.16.47]

over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms  192.168.0.1

  2    40 ms    44 ms    44 ms  xxxxx

  3    30 ms    41 ms    29 ms  203-219-35-129.static.tpgi.com.au [203.219.35.129]

  4    61 ms    53 ms    30 ms  syd-apt-ros-crt1-be-50.tpgi.com.au [202.7.162.73]

  5    27 ms    34 ms    22 ms  syd-gls-har-wgw1-be-200.tpgi.com.au [203.221.3.71]

  6    28 ms    22 ms    18 ms  203-219-107-194.static.tpgi.com.au [203.219.107.194]

  7     9 ms     4 ms     4 ms  Bundle-Ether13.ken-edge902.sydney.telstra.net [139.130.214.101]

  8    16 ms     4 ms     3 ms  bundle-ether2.chw-edge902.sydney.telstra.net [203.50.11.105]

  9    11 ms     5 ms     4 ms  bundle-ether14.chw-core10.sydney.telstra.net [203.50.11.100]

 10    16 ms    16 ms    16 ms  bundle-ether8.exi-core10.melbourne.telstra.net [203.50.11.125]

 11    52 ms    41 ms    43 ms  bundle-ether5.way-core4.adelaide.telstra.net [203.50.11.92]

 12    58 ms    87 ms    70 ms  bundle-ether5.pie-core1.perth.telstra.net [203.50.11.17]

 13    84 ms    85 ms    85 ms  gigabitethernet0-7-0-0.pthp-core01.perth.net.reach.com [203.50.13.246]

 14    62 ms    56 ms    56 ms  i-0-4-0-0.pthw-core01.bi.telstraglobal.net [202.84.144.213]

 15    63 ms    81 ms    61 ms  i-0-1-0-5.sydp-core03.bi.telstraglobal.net [202.84.143.145]

 16   172 ms   181 ms   173 ms  i-0-0-0-0.hkhh-core02.bx.telstraglobal.net [202.84.141.25]

 17   208 ms   207 ms   208 ms  i-0-2-0-1.istt-core02.bx.telstraglobal.net [202.84.249.162]

 18   209 ms   207 ms   211 ms  i-0-0-2-0.istt03.bi.telstraglobal.net [202.84.225.238]

 19   205 ms   204 ms   208 ms  unknown.telstraglobal.net [202.127.73.118]

 20   213 ms   206 ms   226 ms  sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163]

 21   205 ms   217 ms   205 ms  sg2-sl-a47.fe.core.pw [92.223.16.47]

Trace complete.


Edited by Sneakypetez, 12 December 2016 - 06:38 PM.


Ezz #12 Posted 12 December 2016 - 06:32 PM

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Hi tan, any chance you can make auto aim+ legal again while the cable is having issues? It's a real pain to aim when the pubbies engage their teleporting hax during a desync.

Who the [edited] are you? Get Spoofed! "wouldn't be a proper WG balance change if they didn't [edited] something up after all "

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moyzie #13 Posted 12 December 2016 - 06:34 PM

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View PostMagicalFlyingFox, on 12 December 2016 - 06:19 PM, said:

 

Did you get double boned? Your latency has died after leaving your house pretty much. 

Probably need to call your ISP to fix your internet.

 

After that, its following the same pattern as everyone else, to HK then SG. Seems to be the rerouting. 

 

this is how the internet works in Adelaide  lol no NBN and my ADSL2+ speed is currently 3.5Mbps

I have been arguing with them for more than a year, they fix the problem for 2 weeks then it goes back to this, they credit me then it starts all over again. 

 

 


Edited by moyzie, 12 December 2016 - 06:39 PM.


Mwhahaha #14 Posted 12 December 2016 - 06:49 PM

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An external problem should be grounds to allow pausing the premium time usage until us affected players can return to the game with proper ping

 



Aussie_Deano #15 Posted 12 December 2016 - 06:50 PM

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Hey Tabitha,

 

At the WOT Asia meet earlier this year, there was discussion of potentially a Perth Server, any chance that this may come along?   Or alternatively there are good DCs on the East side such as Next DC.   Let me know if you want a hand in setting something up... IT contracts are a bit of a speciality & occupation to me.

 

cheers



NZStevie #16 Posted 12 December 2016 - 06:51 PM

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Wasted Premium time. Guess there's no point buying any advent tanks while the game is unplayable.......

Thank god Warhammer Deathwing comes out on Wends!

Edited by NZStevie, 12 December 2016 - 07:05 PM.

Spoiler

Tomato_SuperBot #17 Posted 12 December 2016 - 06:51 PM

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The games bad enough with the [Redacted] but this ping and teleporting garbage is the last straw.

Fibre to the node with 4ms to my provider so don't give me the oh it must be on your end line.

This [Redacted] can say good bye to the annual Christmas donation.

And BTW you cant insult a bots Ezz :)

 

Insults or derogatory comments, user sanctioned

 

>Centurion_LXIV


Edited by Centurion_LXIV, 13 December 2016 - 09:42 AM.

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Napalmer #18 Posted 12 December 2016 - 06:53 PM

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http://forum.worldof...d-cable-issues/

 

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Tooly_ #19 Posted 12 December 2016 - 06:53 PM

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View PostHilly, on 12 December 2016 - 09:59 AM, said:

Can I pause my prem time as its unplayable for me since last night until it is fixed?

 

Seconded, can we apply to have premium paused> Tanks is unplayable at the moment, despite my normal 120ms ping increasing to 220 from Sydney, it's the dropped packets making it unplayable, tanks are literally vanishing then come back, tank's spinning not responding.

Tomato_SuperBot #20 Posted 12 December 2016 - 06:54 PM

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not when ive got you


 


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