Jump to content


Latency issues since 16 Mar 2017 (Post your pingplotters here)


  • This topic is locked This topic is locked
32 replies to this topic

neokai #1 Posted 20 March 2017 - 08:34 PM

    SealClub Number 9

  • Forum Moderator
  • 34160 battles
  • 7,187
  • [CROWN] CROWN
  • Member since:
    06-07-2013

As many players are suffering poor latency in game, I'm gathering data for the WG devs to pinpoint the issue.

 

This thread is for collecting all the traceroutes and pingplotter data for those folks lagging in-game. Please post all related info that you have gathered and hopefully we can fix the problem asap.


Edited by neokai, 20 March 2017 - 08:46 PM.

Spoiler

infidel23 #2 Posted 20 March 2017 - 08:44 PM

    Corporal

  • Member
  • 20769 battles
  • 35
  • [TE] TE
  • Member since:
    10-18-2014
 

  1    <1 ms    <1 ms    <1 ms  [10.1.1.1]
  2    16 ms    16 ms    16 ms  lo0.bras2.bne3.on.ii.net [150.101.32.110]
  3    17 ms    16 ms    17 ms  po10.bras2.bne3.on.ii.net [150.101.35.84]
  4    17 ms    17 ms    16 ms  ae19.cr1.bne4.on.ii.net [150.101.40.132]
  5    17 ms    16 ms    17 ms  ae0.cr1.bne7.on.ii.net [150.101.33.5]
  6    17 ms    17 ms    16 ms  203.8.178.1
  7    17 ms    17 ms    17 ms  Bundle-Ether16.cha-edge902.brisbane.telstra.net [165.228.23.17]
  8    18 ms    18 ms    17 ms  bundle-ether2.woo-edge902.brisbane.telstra.net [203.50.11.147]
  9    17 ms    17 ms    17 ms  bundle-ether6.woo-core1.brisbane.telstra.net [203.50.11.138]
 10    33 ms    31 ms    33 ms  bundle-ether11.chw-core10.sydney.telstra.net [203.50.11.70]
 11    42 ms    44 ms    44 ms  bundle-ether8.exi-core10.melbourne.telstra.net [203.50.11.125]
 12    50 ms    52 ms    53 ms  bundle-ether5.way-core4.adelaide.telstra.net [203.50.11.92]
 13    79 ms    81 ms    80 ms  bundle-ether5.pie-core1.perth.telstra.net [203.50.11.17]
 14    77 ms    76 ms    76 ms  tengige0-0-1-0.pthp-core01.perth.net.reach.com [203.50.13.250]
 15   167 ms   169 ms   166 ms  i-0-4-2-0.sgpl-core01.bx.telstraglobal.net [202.84.143.94]
 16   166 ms   166 ms   165 ms  i-0-0-0-15.istt04.bi.telstraglobal.net [202.84.224.209]
 17   166 ms   166 ms   166 ms  i-0-0-2-2.istt03.bi.telstraglobal.net [202.84.219.182]
 18   158 ms   156 ms   160 ms  unknown.telstraglobal.net [202.127.73.118]
 19   156 ms   158 ms   193 ms  sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163]
 20   152 ms   151 ms   151 ms  sg2-sl-a65.fe.core.pw [92.223.16.65]

Trace complete.

 

 


Edited by infidel23, 20 March 2017 - 10:07 PM.


iDd_Sloth #3 Posted 20 March 2017 - 08:52 PM

    First lieutenant

  • Member
  • 23908 battles
  • 768
  • [ANKOU] ANKOU
  • Member since:
    12-26-2014
  5    45 ms    43 ms    42 ms  210.213.128.53.static.pldt.net [210.213.128.53]
  6   101 ms    41 ms    42 ms  210.213.133.109.static.pldt.net [210.213.133.109]
  7    85 ms    88 ms    84 ms  snge-b1-link.telia.net [62.115.40.37]
  8     *      142 ms   144 ms  gcore-ic-305210-snge-b1.c.telia.net [62.115.8.58]
  9   145 ms   143 ms     *     sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163]
 10   143 ms     *      146 ms  sg2-sl-a66.fe.core.pw [92.223.16.66]

When an enemy Arty "one shots" 2 of your teams' heavies and you're in a heavy tank, you know you're screwed.

A heavy tank should have armor and a big gun, if you don't have either then you're not.


_MM_ #4 Posted 20 March 2017 - 08:59 PM

    Private

  • Member
  • 3662 battles
  • 1
  • Member since:
    09-26-2012

Neokai

As per your advice In game I will attach my tracert.txt I cannot attach my wot_report.wgc which I did for my Ticket no: #284415. Which I have had no other assistance with since I forwarded the reports. Hope this is of some assistance

 

Microsoft Windows [Version 10.0.14393]
© 2016 Microsoft Corporation. All rights reserved.
C:\Users\Mark>tracert login.worldoftanks.asia
Tracing route to login.worldoftanks.asia [92.223.16.66]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  
  2    28 ms    29 ms    28 ms  lo0.bng1.cbr1.on.ii.net [150.101.32.77]
  3    29 ms    29 ms    29 ms  ae3.cr1.cbr2.on.ii.net [150.101.34.134]
  4    40 ms    40 ms    43 ms  ae0.cr1.cbr1.on.ii.net [150.101.33.6]
  5    44 ms    42 ms    44 ms  ae1.cr1.mel8.on.ii.net [150.101.33.25]
  6    50 ms    50 ms    49 ms  be19.cr2.mel10.on.ii.net [150.101.40.135]
  7    50 ms    49 ms    49 ms  203.8.177.1
  8    48 ms    48 ms    48 ms  Bundle-Ether-13.win-edge901.melbourne.telstra.net [165.228.52.1]
  9    47 ms    47 ms    48 ms  bundle-ether2.lon-edge901.melbourne.telstra.net [203.50.11.115]
 10    50 ms    49 ms    51 ms  bundle-ether10.exi-core10.melbourne.telstra.net [203.50.11.109]
 11    61 ms    63 ms    63 ms  bundle-ether5.way-core4.adelaide.telstra.net [203.50.11.92]
 12    89 ms    91 ms    88 ms  bundle-ether5.pie-core1.perth.telstra.net [203.50.11.17]
 13    88 ms    89 ms    87 ms  gigabitethernet0-7-0-0.pthp-core01.perth.net.reach.com [203.50.13.246]
 14   297 ms   301 ms   289 ms  i-0-4-2-0.sgpl-core01.bx.telstraglobal.net [202.84.143.94]
 15   295 ms   294 ms   292 ms  unknown.telstraglobal.net [202.84.224.190]
 16   284 ms   292 ms   297 ms  i-0-0-2-2.istt03.bi.telstraglobal.net [202.84.219.182]
 17   342 ms   348 ms   341 ms  unknown.telstraglobal.net [202.127.73.118]
 18   342 ms   338 ms   341 ms  sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163]
 19   341 ms   346 ms   347 ms  sg2-sl-a66.fe.core.pw [92.223.16.66]
Trace complete.
C:\Users\Mark>
 
Thank you
_MM_

Edited by _MM_, 20 March 2017 - 09:05 PM.


__Miracle__ #5 Posted 20 March 2017 - 09:02 PM

    First lieutenant

  • Member
  • 36050 battles
  • 536
  • [CROWN] CROWN
  • Member since:
    11-20-2013

Tracing route to login.worldoftanks.asia [92.223.16.66]

over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.100.1
  2     2 ms     2 ms     2 ms  static.vnpt.vn [14.177.160.1]
  3     2 ms     3 ms     2 ms  static.vnpt-hanoi.com.vn [123.25.27.93]
  4     2 ms     2 ms     2 ms  123.29.0.0.static.vnpt.vn [123.29.1.181]
  5     *        *        *     Request timed out.
  6    15 ms    13 ms    14 ms  static.vnpt.vn [113.171.32.82]
  7    13 ms    13 ms    13 ms  static.vnpt.vn [113.171.8.186]
  8   192 ms   193 ms     *     5580.hkg.equinix.com [119.27.63.83]
  9   212 ms   216 ms   211 ms  eth1-1.edge1.sng1.sg.as5580.net [78.152.44.128]

 10    88 ms    88 ms    87 ms  78.152.56.113
 11    86 ms    87 ms    87 ms  sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163]

 12    86 ms    86 ms    86 ms  sg2-sl-a66.fe.core.pw [92.223.16.66]

Trace complete.


From VN


 

3 MoE tanks: T110E5, IS7, T62A, Obj140, CAX, STB-1, M48 Patton, FV215b, Batchat25t, TVP 50/51, AMX 50B ...

My replays
My twitch
 


ibianconeri #6 Posted 20 March 2017 - 09:05 PM

    Captain

  • Council of Armored Forces
  • 26947 battles
  • 1,456
  • [-4S-] -4S-
  • Member since:
    04-20-2013

 

here's mine Indonesia but the ping in game is not 30-ish it's 60-ish with lots of packet loss


signature.png

"All the good things come to those who wait"


dhelazt #7 Posted 20 March 2017 - 09:22 PM

    Private

  • Member
  • 10449 battles
  • 8
  • [GAWOK] GAWOK
  • Member since:
    03-06-2013

From Indonesia, this is my pingplotter & tracert result

pp.PNG

tracert.PNG


Edited by dhelazt, 20 March 2017 - 09:30 PM.


neokai #8 Posted 20 March 2017 - 09:25 PM

    SealClub Number 9

  • Forum Moderator
  • 34160 battles
  • 7,187
  • [CROWN] CROWN
  • Member since:
    06-07-2013

View Postinfidel23, on 20 March 2017 - 08:44 PM, said:

I would post mine but I have no idea how to

 

 

​Pingplotter is downloaded from here.
Spoiler

imdigital2006 #9 Posted 20 March 2017 - 09:38 PM

    Private

  • Member
  • 24063 battles
  • 4
  • [MTP] MTP
  • Member since:
    07-31-2013

Good day to you sir Neokai,

 

Just saw your mesage in the chatroom regarding high latency. So here is mine sir.

 

Thank you and have a nice day

 

Tracing route to login.worldoftanks.asia [92.223.16.66]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.1.1 
  2    32 ms    29 ms    28 ms  112.209.160.1.pldt.net [112.209.160.1] 
  3    30 ms    31 ms    31 ms  119.93.255.217 
  4   176 ms   169 ms    84 ms  210.213.130.110.static.pldt.net [210.213.130.110] 
  5   134 ms    29 ms    29 ms  210.213.128.61.static.pldt.net [210.213.128.61] 
  6    28 ms    29 ms    29 ms  210.213.133.113.static.pldt.net [210.213.133.113] 
  7    95 ms    77 ms    76 ms  snge-b1-link.telia.net [62.115.40.37] 
  8   134 ms   134 ms   131 ms  gcore-ic-305210-snge-b1.c.telia.net [62.115.8.58] 
  9   131 ms   131 ms   131 ms  sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163] 
 10   131 ms   130 ms   131 ms  sg2-sl-a66.fe.core.pw [92.223.16.66] 

Trace complete.



wasaabi #10 Posted 20 March 2017 - 09:48 PM

    This Dude Abides

  • Senior Moderator
  • 19687 battles
  • 5,434
  • [-1AR-] -1AR-
  • Member since:
    07-15-2012

View Postinfidel23, on 20 March 2017 - 10:44 PM, said:

I would post mine but I have no idea how to

 

 

Here is an article on using tracert or pingplotter http://forum.worldoftanks.asia/index.php?/topic/53385-misc-it-issues-qa/page__st__20__pid__1306480#entry1306480

 

FYI tracert is more useful to WG as it is a text format that can easily be moved.


The Dude abides.

 
Spoiler

 


DreadAngel21 #11 Posted 21 March 2017 - 07:38 AM

    Sergeant

  • Council of Armored Forces
  • 27572 battles
  • 180
  • [EL_CN] EL_CN
  • Member since:
    03-22-2014

Pingplotter lads, is more useful only if you cop the massive freeze ups and what not cause it does detail both ping & packet loss too.

 

If you're just experiencing unusual high ping but packet loss is within normal tolerance then tracert would be sufficient =)


Clan - EL-CN [Recruit] | Team - SoZ [Cpt]


ekaso8888 #12 Posted 21 March 2017 - 08:58 PM

    Private

  • Member
  • 12040 battles
  • 3
  • Member since:
    07-13-2012

Microsoft Windows [Version 10.0.14393]
© 2016 Microsoft Corporation. All rights reserved.

C:\Users\Win7>tracert login.worldoftanks.asia

Tracing route to login.worldoftanks.asia [92.223.16.66]
over a maximum of 30 hops:

  1    <1 ms    <1 ms     1 ms  192.168.2.1
  2     *        *        *     Request timed out.
  3    88 ms    88 ms    44 ms  202.69.189.49
  4    31 ms   276 ms    19 ms  10.70.10.17
  5    76 ms    49 ms    30 ms  202.69.189.161
  6   151 ms    38 ms    49 ms  202.69.188.101
  7   224 ms    41 ms    46 ms  202.69.178.141
  8    67 ms    18 ms    50 ms  202.69.178.178
  9   191 ms   327 ms   224 ms  ten0-4-1-3.100.br03.hkg15.pccwbtn.net [63.218.211.221]
 10   238 ms   287 ms     *     g-core.ge9-18.br02.sin02.pccwbtn.net [63.218.107.246]
 11   283 ms   242 ms   332 ms  sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163]
 12   311 ms   296 ms   323 ms  sg2-sl-a66.fe.core.pw [92.223.16.66]

Trace complete.



mark1065 #13 Posted 21 March 2017 - 09:03 PM

    Corporal

  • Member
  • 11623 battles
  • 65
  • [_PGW_] _PGW_
  • Member since:
    10-05-2014

>tracert login.worldoftanks.asia

Tracing route to login.worldoftanks.asia [92.223.16.66]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  192.168.2.1
  2    24 ms    25 ms    27 ms  112.200.224.1.pldt.net [112.200.224.1]
  3    24 ms    23 ms    30 ms  122.2.174.242.static.pldt.net [122.2.174.242]
  4    29 ms    25 ms    26 ms  210.213.130.118.static.pldt.net [210.213.130.118]
  5    25 ms    26 ms    29 ms  210.213.128.53.static.pldt.net [210.213.128.53]
  6    24 ms    24 ms    24 ms  210.213.133.109.static.pldt.net [210.213.133.109]
  7    65 ms    65 ms    66 ms  snge-b1-link.telia.net [62.115.40.37]
  8     *      125 ms   125 ms  gcore-ic-305210-snge-b1.c.telia.net [62.115.8.58]
  9   125 ms   129 ms   125 ms  sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163]
 10   129 ms   130 ms   148 ms  sg2-sl-a66.fe.core.pw [92.223.16.66]

Trace complete.



Sakura_Scalet #14 Posted 21 March 2017 - 09:41 PM

    Sergeant

  • Member
  • 21159 battles
  • 128
  • [G-I] G-I
  • Member since:
    04-08-2013

From Vietnam, GMT +7,

Ping goes high (Over avg 120) after 7 PM

the Ping is ok but gameplay is really delayed.


When you've got nathin left


You've got nathin left to lose


dhelazt #15 Posted 21 March 2017 - 10:15 PM

    Private

  • Member
  • 10449 battles
  • 8
  • [GAWOK] GAWOK
  • Member since:
    03-06-2013

From Indonesia, ping <100ms but still got lag.

sometime it raised to 999ms for a couple of seconds, it really annoying and no solution yet. Why? We just want to play



DreadAngel21 #16 Posted 21 March 2017 - 10:38 PM

    Sergeant

  • Council of Armored Forces
  • 27572 battles
  • 180
  • [EL_CN] EL_CN
  • Member since:
    03-22-2014

View PostSakura_Scalet, on 21 March 2017 - 11:41 PM, said:

From Vietnam, GMT +7,

Ping goes high (Over avg 120) after 7 PM

the Ping is ok but gameplay is really delayed.

 

Please provide pingplotter or tracert...

 

View Postdhelazt, on 22 March 2017 - 12:15 AM, said:

From Indonesia, ping <100ms but still got lag.

sometime it raised to 999ms for a couple of seconds, it really annoying and no solution yet. Why? We just want to play

 

Again provide pingplotter or tracert...

 

Please search around, there are topics devoted to this ;)


Clan - EL-CN [Recruit] | Team - SoZ [Cpt]


dhelazt #17 Posted 21 March 2017 - 10:42 PM

    Private

  • Member
  • 10449 battles
  • 8
  • [GAWOK] GAWOK
  • Member since:
    03-06-2013

View PostDreadAngel21, on 21 March 2017 - 10:38 PM, said:

 

Please provide pingplotter or tracert...

 

 

Again provide pingplotter or tracert...

 

Please search around, there are topics devoted to this ;)

http://forum.worldof...45#entry1607845

 

posted my pingplotter and tracert, and this night the LAG problem become worst, ping time spike to 999ms for 4-5 seconds, then back to normal but my tank drowned or destroyed.



Wolf533 #18 Posted 22 March 2017 - 01:47 PM

    Corporal

  • Beta-Tester
  • 38322 battles
  • 69
  • [LUBE] LUBE
  • Member since:
    09-16-2012

I'm from Australia and I'm using WTFast. The ping is normal for me, but the packet loss is destroying the game.

Especially noticeable when using server reticle. 

My ISP is internode.on.net

 

 

 

Microsoft Windows [Version 10.0.14393]
© 2016 Microsoft Corporation. All rights reserved.

C:\Users\Wolf>tracert 92.223.16.66

Tracing route to sg2-sl-a66.fe.core.pw [92.223.16.66]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.254
  2     3 ms     2 ms     2 ms  lns20.syd7.on.ii.net [150.101.199.219]
  3     3 ms     2 ms     2 ms  te3-1-120.cor2.syd6.on.ii.net [150.101.199.241]
  4     3 ms     3 ms    30 ms  ae5.br1.syd7.on.ii.net [150.101.33.50]
  5     3 ms     4 ms     3 ms  203.8.176.1
  6     3 ms     3 ms     4 ms  TenGigE0-3-0-19.chw-edge901.sydney.telstra.net [139.130.209.229]
  7     5 ms     5 ms     6 ms  bundle-ether13.chw-core10.sydney.telstra.net [203.50.11.98]
  8    17 ms    16 ms    18 ms  bundle-ether8.exi-core10.melbourne.telstra.net [203.50.11.125]
  9     *       30 ms    27 ms  bundle-ether5.way-core4.adelaide.telstra.net [203.50.11.92]
 10    55 ms    55 ms    55 ms  bundle-ether5.pie-core1.perth.telstra.net [203.50.11.17]
 11    53 ms    52 ms    53 ms  203.50.9.2
 12   142 ms   143 ms   139 ms  i-0-1-1-0.sgpl-core01.bx.telstraglobal.net [202.84.143.2]
 13   143 ms   141 ms   141 ms  unknown.telstraglobal.net [202.84.224.186]
 14   142 ms   142 ms     *     i-0-0-2-2.istt03.bi.telstraglobal.net [202.84.219.182]
 15   128 ms   127 ms   127 ms  unknown.telstraglobal.net [202.127.73.118]
 16   128 ms     *      128 ms  sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163]
 17   128 ms   129 ms   128 ms  sg2-sl-a66.fe.core.pw [92.223.16.66]

Trace complete.

C:\Users\Wolf>

WTFast trace: http://imgur.com/a/8U2Z2

 


Edited by Wolf533, 22 March 2017 - 02:04 PM.


G18NT #19 Posted 22 March 2017 - 03:47 PM

    Corporal

  • Member
  • 18394 battles
  • 11
  • [SPIDA] SPIDA
  • Member since:
    03-04-2014

Tracing route to sg2-sl-a66.fe.core.pw [92.223.16.66]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    20 ms    19 ms    20 ms  172.18.212.11
  3    20 ms    20 ms    20 ms  172.18.69.141
  4    20 ms    21 ms    20 ms  bundle-ether4.woo-edge902.brisbane.telstra.net [203.50.44.42]
  5    24 ms    22 ms    22 ms  bundle-ether6.woo-core1.brisbane.telstra.net [203.50.11.138]
  6    33 ms    34 ms    32 ms  bundle-ether11.chw-core10.sydney.telstra.net [203.50.11.70]
  7    46 ms    45 ms    45 ms  bundle-ether8.exi-core10.melbourne.telstra.net [203.50.11.125]
  8    58 ms    57 ms    59 ms  bundle-ether5.way-core4.adelaide.telstra.net [203.50.11.92]
  9     *       87 ms    87 ms  bundle-ether5.pie-core1.perth.telstra.net [203.50.11.17]
 10    83 ms    83 ms    83 ms  tengige0-0-1-0.pthp-core01.perth.net.reach.com [203.50.13.250]
 11   135 ms   134 ms   134 ms  i-0-4-2-0.sgpl-core01.bx.telstraglobal.net [202.84.143.94]
 12     *      158 ms   158 ms  i-0-0-0-19.istt04.bi.telstraglobal.net [202.84.224.213]
 13   134 ms   133 ms   133 ms  i-0-0-2-2.istt03.bi.telstraglobal.net [202.84.219.182]
 14   135 ms   135 ms   133 ms  unknown.telstraglobal.net [202.127.73.118]
 15   134 ms   134 ms   133 ms  sg2-n5596-fe-1-vl231.fe.core.pw [92.223.116.163]
 16   133 ms   132 ms   132 ms  sg2-sl-a66.fe.core.pw [92.223.16.66]

Trace complete.

 

 

 



G18NT #20 Posted 22 March 2017 - 03:56 PM

    Corporal

  • Member
  • 18394 battles
  • 11
  • [SPIDA] SPIDA
  • Member since:
    03-04-2014


 I'll get a copy of the ping plotter img as well

Edited by G18NT, 22 March 2017 - 04:03 PM.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users