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The Definitive ANZ Server Thread

servers switching servers server problems

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Hakogaku #581 Posted 19 May 2018 - 12:35 PM

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View Postkookookichoo, on 19 May 2018 - 11:59 AM, said:

 

dude, it’s a forum, not an instant messaging service - u got a reply 20 mins after u posted and ur whinging? ffs, some ppl...

 

I >>DIDNT<< get a reply after my post sat there for 20 minutes then an admin posted.

Hakogaku #582 Posted 19 May 2018 - 12:37 PM

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View Postwasaabi, on 19 May 2018 - 12:00 PM, said:

 

Try contacting Customer Support 

 

Would I contact NA or SEA? I applied for the transfer from NA to SEA but who handles it? I've contacted NA but nothing yet.

kookookichoo #583 Posted 19 May 2018 - 01:06 PM

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View PostHakogaku, on 19 May 2018 - 02:35 PM, said:

 

I >>DIDNT<< get a reply after my post sat there for 20 minutes then an admin posted.

 

like I said, 20 min response time and yer whinging...get over yer self mate

 

also its a customer support issue, so why did u expect the forum admins to resolve something that they have no control over?



wasaabi #584 Posted 19 May 2018 - 01:09 PM

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View PostHakogaku, on 19 May 2018 - 02:37 PM, said:

 

Would I contact NA or SEA? I applied for the transfer from NA to SEA but who handles it? I've contacted NA but nothing yet.

 

Contact Asia Customer Support, it is arranged from this end so tell them you applied when the transfers where being offered and see if they can help

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Hakogaku #585 Posted 19 May 2018 - 03:45 PM

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View Postkookookichoo, on 19 May 2018 - 01:06 PM, said:

 

like I said, 20 min response time and yer whinging...get over yer self mate

 

also its a customer support issue, so why did u expect the forum admins to resolve something that they have no control over?

 

Yeah just going to stop replying to you. You arent even trying to read what I'm saying in the slightest.

 

View Postwasaabi, on 19 May 2018 - 01:09 PM, said:

 

Contact Asia Customer Support, it is arranged from this end so tell them you applied when the transfers where being offered and see if they can help

 

I got an email back, basically boiled down to "You did it wrong sorry can't do anything wait until another transfer."

 

I didn't though. I applied, I followed the emails I received. I just stopped hearing anything.



wasaabi #586 Posted 19 May 2018 - 04:24 PM

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View PostHakogaku, on 19 May 2018 - 05:45 PM, said:

 

I got an email back, basically boiled down to "You did it wrong sorry can't do anything wait until another transfer."

 

I didn't though. I applied, I followed the emails I received. I just stopped hearing anything.

 

Raise a new ticket with copies of your emails and pass the ticket number to me.


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Scapegote #587 Posted Today, 10:47 AM

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I know it's been a long time, but what the hell happened with merging the transfer accounts.  We were told it was a mistake they were offered in the first place but you've had ages to do something ("we are passing on your feedback" ).  Can we at least get our accounts manually merged if you guys can't automate it (I just want my vehicles / research and crew moved I don't care about stats)!

Edited by Scapegote, Today, 10:47 AM.





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