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The Definitive ANZ Server Thread

servers switching servers server problems

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Hakogaku #581 Posted 19 May 2018 - 12:35 PM

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View Postkookookichoo, on 19 May 2018 - 11:59 AM, said:

 

dude, it’s a forum, not an instant messaging service - u got a reply 20 mins after u posted and ur whinging? ffs, some ppl...

 

I >>DIDNT<< get a reply after my post sat there for 20 minutes then an admin posted.

Hakogaku #582 Posted 19 May 2018 - 12:37 PM

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View Postwasaabi, on 19 May 2018 - 12:00 PM, said:

 

Try contacting Customer Support 

 

Would I contact NA or SEA? I applied for the transfer from NA to SEA but who handles it? I've contacted NA but nothing yet.

kookookichoo #583 Posted 19 May 2018 - 01:06 PM

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View PostHakogaku, on 19 May 2018 - 02:35 PM, said:

 

I >>DIDNT<< get a reply after my post sat there for 20 minutes then an admin posted.

 

like I said, 20 min response time and yer whinging...get over yer self mate

 

also its a customer support issue, so why did u expect the forum admins to resolve something that they have no control over?



wasaabi #584 Posted 19 May 2018 - 01:09 PM

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View PostHakogaku, on 19 May 2018 - 02:37 PM, said:

 

Would I contact NA or SEA? I applied for the transfer from NA to SEA but who handles it? I've contacted NA but nothing yet.

 

Contact Asia Customer Support, it is arranged from this end so tell them you applied when the transfers where being offered and see if they can help

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Hakogaku #585 Posted 19 May 2018 - 03:45 PM

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View Postkookookichoo, on 19 May 2018 - 01:06 PM, said:

 

like I said, 20 min response time and yer whinging...get over yer self mate

 

also its a customer support issue, so why did u expect the forum admins to resolve something that they have no control over?

 

Yeah just going to stop replying to you. You arent even trying to read what I'm saying in the slightest.

 

View Postwasaabi, on 19 May 2018 - 01:09 PM, said:

 

Contact Asia Customer Support, it is arranged from this end so tell them you applied when the transfers where being offered and see if they can help

 

I got an email back, basically boiled down to "You did it wrong sorry can't do anything wait until another transfer."

 

I didn't though. I applied, I followed the emails I received. I just stopped hearing anything.



wasaabi #586 Posted 19 May 2018 - 04:24 PM

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View PostHakogaku, on 19 May 2018 - 05:45 PM, said:

 

I got an email back, basically boiled down to "You did it wrong sorry can't do anything wait until another transfer."

 

I didn't though. I applied, I followed the emails I received. I just stopped hearing anything.

 

Raise a new ticket with copies of your emails and pass the ticket number to me.


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Scapegote #587 Posted 22 May 2018 - 10:47 AM

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I know it's been a long time, but what the hell happened with merging the transfer accounts.  We were told it was a mistake they were offered in the first place but you've had ages to do something ("we are passing on your feedback" ).  Can we at least get our accounts manually merged if you guys can't automate it (I just want my vehicles / research and crew moved I don't care about stats)!

Edited by Scapegote, 22 May 2018 - 10:47 AM.


ForbiddenName #588 Posted 30 May 2018 - 05:28 PM

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View PostScapegote, on 22 May 2018 - 10:47 AM, said:

I know it's been a long time, but what the hell happened with merging the transfer accounts.  We were told it was a mistake they were offered in the first place but you've had ages to do something ("we are passing on your feedback" ).  Can we at least get our accounts manually merged if you guys can't automate it (I just want my vehicles / research and crew moved I don't care about stats)!

 

​Great questions, I would also like to know,

ForbiddenName #589 Posted 30 May 2018 - 05:39 PM

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View PostSartesh, on 22 January 2018 - 11:43 AM, said:

Well got some progress on the loss of tanks some of us experienced due the merge not going ahead. After a long back and forth with Account support i was advised to deal with Billing support and asked for a refund.... got the usual "cant refund them as they have been used" response but also ended up with them being gifted across to my transferred account, minus the equipment/crew and xp lol but finally got it sorted. Shame they didn't want to budge on the 100 odd days of premium i lost while being unable to play.

 Proof of transfer.PNG

 

Interesting

The_Chieftain #590 Posted 26 June 2018 - 11:28 PM

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Anyone at Pucka have the name of the US Army Liaison officer there?

CustardGuts #591 Posted 03 November 2018 - 01:34 PM

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Get rid of the premium rounds that why there is now tactics in the game anymore everybody just spams premium rounds these days

Ezz #592 Posted 03 November 2018 - 05:13 PM

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View PostCustardGuts, on 03 November 2018 - 03:34 PM, said:

Get rid of the premium rounds that why there is now tactics in the game anymore everybody just spams premium rounds these days

 

They'd have to fix the armor and corridor meta maps first otherwise balance would be even more broken.

Who the [edited] are you? Get Spoofed! "wouldn't be a proper WG balance change if they didn't [edited] something up after all "

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Bull_Rhino #593 Posted 26 December 2018 - 08:10 PM

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Has anybody had a game error where your tank does not appear in the game once battle has commenced?

This happened to me twice today.


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