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Premium shop - lack of payment options

Premium shop dodgy payment options paypal too secure for WoT

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ForbiddenName #1 Posted 04 June 2018 - 03:35 PM

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Good day,

 

I would like to purchase a gift for a friend in the premium shop.  I am prepared to pay with a credit card or even by using Paypal... it seems neither of these options is available when purchasing a gift for others.  Why are the unknown or dodgy payment options, requiring you to register for who knows what, the only way to pay for gifts?

 

Does Wargaming actively avoid making sales?

 

Kind Regards,

ForbiddenName


Edited by ForbiddenName, 04 June 2018 - 06:23 PM.


Ephys #2 Posted 04 June 2018 - 04:34 PM

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are you already  re-check the availability for payment mate? seems here paypal can be used to pay
Thanks! 

Edited by Ephys, 04 June 2018 - 04:34 PM.


Alastor_N #3 Posted 04 June 2018 - 05:20 PM

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Did your browser block pop-ups? Cause when paying with Paypal, the Paypal page will be a pop-up.

Edited by Alastor_N, 04 June 2018 - 05:20 PM.

Hate the game, not the player


Conan #4 Posted 04 June 2018 - 05:47 PM

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Hello,

 

What they said. Paypal and direct CC are available. With other options available depending on where you live. If you have tried the suggestions above and still cannot see any working options, I would suggest contacting our support team.

 

Thanks!


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ForbiddenName #5 Posted 04 June 2018 - 06:16 PM

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View PostEphys, on 04 June 2018 - 04:34 PM, said:

are you already  re-check the availability for payment mate? seems here paypal can be used to pay
Thanks! 

 

Yes I did, several times...here is a screenshot

 



ForbiddenName #6 Posted 04 June 2018 - 06:17 PM

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View PostConan, on 04 June 2018 - 05:47 PM, said:

Hello,

 

What they said. Paypal and direct CC are available. With other options available depending on where you live. If you have tried the suggestions above and still cannot see any working options, I would suggest contacting our support team.

 

Thanks!

 

Thank you, since I am already waiting on the support team to answer a ticket from last week, I am not holding my breath for a response.



Conan #7 Posted 05 June 2018 - 03:14 PM

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Thank you for the highlights. 
Is this the first time you are buying anything from the store at all?

There is anti-fraud systems working strongly if it's gift purchases

You either die a hero or you live long enough to see yourself become the villain. Guess which one I am. 


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ForbiddenName #8 Posted 05 June 2018 - 05:27 PM

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View PostConan, on 05 June 2018 - 03:14 PM, said:

Thank you for the highlights. 
Is this the first time you are buying anything from the store at all?

There is anti-fraud systems working strongly if it's gift purchases

 

No, it is not the first time I have purchased from the premium shop... a cursory look at the tanks in my garage will confirm that I have bought too many tanks for myself... and others.

 

This does not appear to be an anti fraud "system"... it appears that one is forced to use questionable methods to purchase tanks as gifts...

 

On another note, how does one get the "support centre" to respond to a ticket?



Pwnedbyanoob #9 Posted 07 June 2018 - 03:27 PM

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View PostForbiddenName, on 05 June 2018 - 09:27 AM, said:

 

On another note, how does one get the "support centre" to respond to a ticket?

 

You've obviously stumped the expert support team.  Their lack of response is their way of saying they don't know.

 

That's russian customer service for you...

 

Edit - Update .  I submitted a ticket tonight - I got a response in 39 minutes.  They must be really stumped with yours.


Edited by Pwnedbyanoob, 07 June 2018 - 04:27 PM.


ForbiddenName #10 Posted 11 June 2018 - 06:35 PM

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View PostPwnedbyanoob, on 07 June 2018 - 03:27 PM, said:

 

You've obviously stumped the expert support team.  Their lack of response is their way of saying they don't know.

 

That's russian customer service for you...

 

Edit - Update .  I submitted a ticket tonight - I got a response in 39 minutes.  They must be really stumped with yours.

 

Thanks for your reply.

 

An update... today I could purchase using both of these options... Conan those anti-fraud thingies must be down ;-)

 

I would be keen to know why a similar level of "anti-fraud" protection did not apply to buy a tank for oneself,

 


Edited by ForbiddenName, 11 June 2018 - 06:37 PM.





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