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Shutdown in the middle of a game for update


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MrSnuffleupagus #1 Posted 27 June 2018 - 10:54 PM

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In the middle of a game and it shuts down for an update - [edited] are wargaming thinking?

 

If they're going to do that at at least they could put an announcement on the web site that a micropatch is coming down. I suppose a bit of respect for players is too much to expect from wargaming....



Napalmer #2 Posted 27 June 2018 - 11:06 PM

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... what update?

 

Sounds like a Microsoft update, which has nothing to do with WG.


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MrSnuffleupagus #3 Posted 27 June 2018 - 11:22 PM

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I don't know what made you assume it was a Microsoft update (other than the fact the it couldn't be wargaming could it....)

 

It was definitely a Tanks update. The game closed and the game launcher opened and download a couple of MB. In the Updates folder there is a file named wot_0.3.27.736_launcher.wgpkg,  4,259KB in size with a file creation date 28/06/2018 12:43am (I'm AEST\ UTC +10) which is about a minute after the game closed. 

 

I don't think Microsoft would be putting their updates in the World of Tanks Update folder.



Aoyama_Blue_Mountain #4 Posted 27 June 2018 - 11:26 PM

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Of course the file creation date would be a minute after the game closed, because that is when you downloaded the file.

 

FWIW, mine is dated 6/27 6:28PM GMT+8, and I last played before lunch before that.

 

Which means you have been playing for the past 12 hours straight or something...


Edited by Aoyama_Blue_Mountain, 27 June 2018 - 11:27 PM.


MrSnuffleupagus #5 Posted 27 June 2018 - 11:38 PM

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View PostAoyama_Blue_Mountain, on 27 June 2018 - 11:26 PM, said:

Of course the file creation date would be a minute after the game closed, because that is when you downloaded the file.

 

FWIW, mine is dated 6/27 6:28PM GMT+8, and I last played before lunch before that.

 

Which means you have been playing for the past 12 hours straight or something...

 

I have not been playing for 12 hours. 28/06/2018 12:43am is about 45 mins ago in my time zone. i.e. 43 mins past midnight. (the time the game closed, the launcher showed an update downloading and the file was created.) How do you figure I've been playing for 12 hours?

 

I appreciate that you & Napalmer have a lot of battles, but could you please consider that my game did shutdown in the middle of a battle and download something? 

 

I do have another account (which my boss knows about so I've had to create another one for after-midnight gaming) so I am familar with seeing the game update.


Edited by MrSnuffleupagus, 27 June 2018 - 11:50 PM.


Aoyama_Blue_Mountain #6 Posted 28 June 2018 - 12:21 AM

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Your game did shutdown, but for other reasons (Check your mods). And then the LAUNCHER update was downloaded when you ran the launcher. The GAME did not shutdown just so it can run the update for the LAUNCHER.

 

I appreciate that you don't have a lot of battles, but could you please consider that maybe logical thinking does not require having a lot of battles?

 

The update was already available when I ran the launcher at 6:28PM GMT+8. Which means the update was made compulsory for download some time between 11AM GMT+8 (when I last ran) and 6:28PM GMT+8. Because you did not start the launcher prior to 10:43PM GMT+8, you only got it when you run the launcher at 10:43PM GMT+8. However you were already loaded in game, which means you started playing the game before 6:28PM GMT+8. 12 hours was a figure of speech, 9 hours may be likely if the patch was applied at 1:30PM.


Edited by Aoyama_Blue_Mountain, 28 June 2018 - 12:21 AM.


MrSnuffleupagus #7 Posted 28 June 2018 - 12:46 AM

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View PostAoyama_Blue_Mountain, on 28 June 2018 - 12:21 AM, said:

Your game did shutdown, but for other reasons (Check your mods). And then the LAUNCHER update was downloaded when you ran the launcher. The GAME did not shutdown just so it can run the update for the LAUNCHER.

 

I appreciate that you don't have a lot of battles, but could you please consider that maybe logical thinking does not require having a lot of battles?

 

The update was already available when I ran the launcher at 6:28PM GMT+8. Which means the update was made compulsory for download some time between 11AM GMT+8 (when I last ran) and 6:28PM GMT+8. Because you did not start the launcher prior to 10:43PM GMT+8, you only got it when you run the launcher at 10:43PM GMT+8. However you were already loaded in game, which means you started playing the game before 6:28PM GMT+8. 12 hours was a figure of speech, 9 hours may be likely if the patch was applied at 1:30PM.

 

When the game shut down the laucher ran automatically and started downloading an update. I DID NOT RUN THE LAUNCHER. 

 

I also said that I have another account. On this account I have played 10,000+ batlles. Not as many as you, but enough for you to stop the patronising "I appreaciate that you have not had a lot of battles".

 

Is it beyond that realms of possibility that you accept that my game did close down, the launcher opened without me clicking anything and downloaded a 4 MB file that appeared in my Updates folder with the timestamp that matches the time the download finished?

 

I came onto the forum for assistance, not to be treated like an idiot who does not know what he saw.



Napalmer #8 Posted 28 June 2018 - 01:50 AM

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Apologies. I thought you mean the computer shut down, not the game.

 

The update sounds like the minor updates that contain new information (clan icons, etc.) which are quite common. Crashing the game to download that doesn't make sense.

In my opinion, the game crashed for one of many possible reasons.

 

I suggest you contact support HERE. Your issue is quite unique and I haven't heard anything like it recently.


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MrSnuffleupagus #9 Posted 28 June 2018 - 02:29 AM

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View PostNapalmer, on 28 June 2018 - 01:50 AM, said:

Apologies. I thought you mean the computer shut down, not the game.

 

The update sounds like the minor updates that contain new information (clan icons, etc.) which are quite common. Crashing the game to download that doesn't make sense.

In my opinion, the game crashed for one of many possible reasons.

 

I suggest you contact support HERE. Your issue is quite unique and I haven't heard anything like it recently.

 

Thanks, I'll log a ticket. 

 

I agree that it is unique as I've never had this issue occur before and it doesn't seem to be a game patch (none the less there was a file download by the updater).

 

I am  assuming that it was the download that caused the game to close, but I can't see any other reason unless there is some function in the game that downloads something as a result of a game crash (I've had the game crash loading into and out of battles, but never in the middle of a battle). 

 

Even though was killed by the time I loaded back in and we ended up losing the game, I did still get Ace Tanker on the Pz. T15 :)



_EzioAuditore_ #10 Posted 28 June 2018 - 01:12 PM

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If your WG cilent is set to automatically download updates, it may have downloaded the micro patch since the game closed. As others have said there was none at that time, therefore it was probably a earlier micropatch that was already out but your cilent was open or something i guess?

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