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No Hit Sound Bug


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Conan #1 Posted 28 June 2018 - 05:51 PM

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Have you experienced losing HP, taking damage, losing crew or modules, and you have no idea why? You didn't get the sound of a shell hitting metal? We are aware of the issue and we need your help to fix it. 

 

Why is this happening?

We have not entirely pinpointed the issue but we know where to look and we have a pretty good idea what it is.

 

Why can't you fix it then? 
It's a little bit difficult because we have noticed that it does not happen all the time, it does not happen to everyone, and replays do not give 100% reproducible rate. 

 

How can I help fix it? 
Very simple, we need as much data on this as possible. Firstly, please get the WG Check tool and familiarize yourself with it. The download and instructions are in this link.

When you experience a game with a with a no hit sound, there are a few things we need. 

  • The replay file.
  • If possible a video recording of the incident. You can capture this from the replay, and if it does not reproduce in the replay, you can try rewinding a few times, it will usually manifest again.
  • The approximate time it happened in the game (based on battle timer, not real time)
  • Report log/dump from the WG Check tool.

Once you have these, kindly send a ticket to support and include all the above. Specify clearly that this is evidence for the no hit sound bug. 

 

Thank you so much for you time and assistance. 

 


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Napalmer #2 Posted 28 June 2018 - 06:06 PM

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From what I gather, it's when you get hit, and then are hit shortly after by an unspotted tank.


Edited by Napalmer, 28 June 2018 - 06:06 PM.

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Ezz #3 Posted 28 June 2018 - 09:30 PM

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View PostNapalmer, on 28 June 2018 - 08:06 PM, said:

unspotted tank.

^^^

That'd be my guess (after something else).


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FramFramson #4 Posted 29 June 2018 - 01:19 AM

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Yeah, that seems to be the one consistent thing about the bug.

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JOC469 #5 Posted 29 June 2018 - 05:24 AM

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View PostNapalmer, on 28 June 2018 - 08:06 PM, said:

https://clips.twitch.tv/GentleScrumptiousBatteryWoofer

 

From what I gather, it's when you get hit, and then are hit shortly after by an unspotted tank.

 

 

Sounds like a broken attempt by WG to patch against a dubious mod.


 

View PostSir_British, on 11 February 2016 - 11:24 PM, said:

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FramFramson #6 Posted 29 June 2018 - 07:41 AM

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View PostJOC469, on 28 June 2018 - 04:24 PM, said:

Sounds like a broken attempt by WG to patch against a dubious mod.

 

This makes a lot of sense, actually.

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Angmar_ #7 Posted 30 June 2018 - 04:55 PM

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I'd also back that up, only seems to happen when I'm getting shot by unspotted tanks

Righteous_End #8 Posted 26 July 2018 - 12:48 PM

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yeah I have noticed it from time to time... Also something that really get me.. When multiple modules are damaged.

First it will say the tracks are damaged, then it will be about 3 seconds later it will tell you that you have been ammo racked.

 

Like hell I fix the tracks to find out after that I have also been ammo racked.. this bugs me to no end!

 

Update: I was not hearing being shot at all yesterday.. So annoying I had lost more hit points than I realized because of it.


Edited by Righteous_End, 30 July 2018 - 10:17 AM.


Conan #9 Posted 05 September 2018 - 03:31 PM

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Okay... with the recent patch.. it seems it's still no good. Please do the steps in the OP to help us pin this issue down.

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jumphonner #10 Posted 05 September 2018 - 04:28 PM

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Yeah...Still happening

 

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geforce_8800gt_512mb #11 Posted 15 September 2018 - 07:42 AM

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View Postjumphonner, on 05 September 2018 - 08:28 AM, said:

Yeah...Still happening

 

yess, sometimes in the battles, its still happening....

FramFramson #12 Posted 24 September 2018 - 03:43 PM

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Still around...


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