57 replies to this topic

[Bolagnaise]

Napalmer, on 10 July 2018 - 02:57 PM, said:

Should change the poll question to:

 

"Is my ISP's routing absolute trash?"

 

Results for Yes and No would be identical.

 

My ping increased 7ms from Brisbane. I want a refund of every credit pack I’ve ever bought. 

[JOC469]

Well you can ask for it now under the new EULA

[eddahenry1]

`well they just [edited] everyone in WA over 

guess i will be Sending a ticket stating the new EULA  rules and getting my refund 

[wasaabi]

Moved to the appropriate forum.

 

~Wasaabi

[tlmitf]

You are missing the option to get your account moved back to the NA server.

We were promised better ping by moving to the asia cluster.
This never happened, and now my ping is almost the same as it is to the test server.

Hmm.

Thats my option - im going to play on the test server.
That way I dont have to grind out tanks, or crew, or coin.
Just click a few buttons and go play with people I can't understand, slinging gold around. No downsides when compared to the new HK server...

Edited by tlmitf, 10 July 2018 - 05:39 PM.

[driverdavid]

FramFramson, on 10 July 2018 - 01:53 PM, said:

WG probably did it to save pander to higher-spending customers and potentially attract new ones.

 

Anyway, before you panic, try reading FFS:

 

 

 

well they are losing so many it now is lower ping to usc ser than asia

 

[tranthanhnguyen]

I got a [Content Removed] high blood pressure by the [Content Removed] server move ! I'm so [Content Removed] pissed since this [Content Removed] morning ! i can't play the game normaly 'cause of the ping always above 2xx-5xx ! PISS OFF WG ! GIVE ME THE [Content Removed] SINGAPORE SERVER BACK !  OR REFUND TO ME EVERY SINGLE PENNY THAT I'VE SPENDED ON THIS GAME !

Filter Bypass , Post Edited , User Sanctioned
~Ephys

you can complain. but keep profanity out  
 

Edited by Ephys, 11 July 2018 - 08:46 AM.

[Eddywils]

Played nearly 48k battles and spent over $1000 dollars on the game and now I'm being forced to quit as I can't get a playable game on the Asian server.  [edited] was WG thinking.

[wasaabi]

Eddywils, on 11 July 2018 - 10:04 AM, said:

Played nearly 48k battles and spent over $1000 dollars on the game and now I'm being forced to quit as I can't get a playable game on the Asian server.  [edited] was WG thinking.

 

Clearly you are not informing yourself well so let me summarise it for you. 

 

Routing is currently not optimised and traffic is going over longer routes that is creating the high latency.

• You can run tracert wotasia2.login.wargaming.net in a command window and discuss the results with your ISP (who is responsible for your routing), or
• You can raise a ticket with Customer Support here with the same information and they will talk to ISPs directly, or
• You can wait a couple of days for the routing to automatically optimise.

 

Making knee-jerk reactions to the situation will otherwise not serve you well.

[7Heavens]

I see some possibility how World of Tanks Southeast Asia will increase base player by doing this by merge those country server: South Korea, China, Japan with single powerful HK Server.

Another hand optimize internet routing from each country in the same time everyone will be happy. WG reduce maintenance cost as well.

 

PS. Hope WG will consider this option you can look at EVE Online as they have only one server on earth...

[TheBudgiesmuggler]

parranik1, on 10 July 2018 - 01:54 PM, said:

HK server ping is unplayable .Aussie players used Singo server until OZ server had enough players on then transferred back,now they cant. This`ll hurt the aussie player numbers even more .does WG think someone will spend their money on a game to sit in a load screen for 10-20minutes? Might need a rethink WG or is the Chinese yuan more attractive?

 

Exactly right... aimed keeping the Chinese players happy bugger every1 else.

[Profanisaurus]

Chinese players do not generally play on ASIA there is a China server that is cheaper, closer and more targeted at them.

[spixys]

What a victim's party

[pokeranger24]

Profanisaurus, on 11 July 2018 - 12:42 PM, said:

Chinese players do not generally play on ASIA there is a China server that is cheaper, closer and more targeted at them.

 

If I am not wrong there are 4 clusters provided by Kong Zhong, and depending on how much money you throw at them they can unlock entire tech trees, buy T10 prem tanks and even get you unbanned from the game

 

And people here are complaining.....

Edited by pokeranger24, 11 July 2018 - 10:03 PM.

[WhatDoesLeftClickDo]

If the server does not return to Singapore I and most others I play with will all move accounts elsewhere, The ping on the Hong Kong server is more than 100 worse, unplayable.

[wasaabi]

WhatDoesLeftClickDo, on 12 July 2018 - 01:25 AM, said:

If the server does not return to Singapore I and most others I play with will all move accounts elsewhere, The ping on the Hong Kong server is more than 100 worse, unplayable.

 

The server has been in place for less than 2 days.  Internet routing is currently non optimal and is adjusting and will take a few days to become optimised so be patient.  If you want more help run the following command:

 

tracert wotasia2.login.wargaming.net

 

and put the results in a ticket to Customer Support who will contact your ISP to help adjust the routing.

[GI__joel]

wasaabi, on 11 July 2018 - 11:51 PM, said:

 

The server has been in place for less than 2 days.  Internet routing is currently non optimal and is adjusting and will take a few days to become optimised so be patient.  If you want more help run the following command:

 

tracert wotasia2.login.wargaming.net

 

and put the results in a ticket to Customer Support who will contact your ISP to help adjust the routing.

So if this is the case why was the internet routing not done before the change over ? I think the biggest problem we the players have is we were not told untill after this change over .

Edited by GI__joel, 12 July 2018 - 05:52 AM.

[AlexTheKid72]

Pre-emptive strike ..... forewarn all isp's involved and advise optimal routing in advance with declaration of server changeover date.

Is it too difficult (not picking on WG here, all online gaming companies are lax) to sort out best routes from player nations and hit our isp's say a month before you pull shit like this? You did not buy HK server space yesterday, this wasn't an adlib decision at Friday's meeting.

Be [edited] professional.

 

Edited by AlexTheKid72, 12 July 2018 - 09:28 AM.

[Wolvenworks]

TBH i'm not too fazed by the entry point being changed to HK, but i do agree that connecting from indonesia to SG is more comfy, ping-wise. and as the resident indian says, it didn't bother him that much too, so i see no issues.

 

i AM currently playing on preety bad internet, so all i see here are mostly whiny kids looking for a binky

 

i do agree however that the lack of a heads-up for players was...unprofessional. upsetting. mild discomfort.

Edited by Wolvenworks, 12 July 2018 - 09:38 AM.

[VJ19]

They have posted an update on the move of server. Here: https://worldoftanks...locating-sg-hk/

 

I think they deserve a few days of window to optimize the routing. My ping has somewhat improved from 250ms - 270ms to 150ms - 180ms.