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Recent ANZ Connectivity Issues


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Conan #1 Posted 05 September 2018 - 12:57 PM

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Hello Commanders, 

 

Some of you playing from ANZ may be connectivity issues. According to Vocus, they have opened up the Australia Singapore Cable to help with the outage of the Sea-Me-We3 (SMW-3).

We are aware of the situation and are working to find a solution to the issues from our side. 
If you are severely affected by this issue, please feel free to contact our support team to provide your connectivity status so that you can help us assess the situation for our players and potentially assist you in fixing the issue. 

 

Thank you for your understanding. 


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TassieTiger_sniper #2 Posted 05 September 2018 - 02:31 PM

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I've been unable to login for two days now. Server status shows grayed out in the launcher. Any idea when they will be back up and running?

 

Done a bit more digging (pardon the pun)

https://www.crn.com.au/news/vocus-indicates-possible-cable-fault-in-sea-me-we3-between-perth-and-singapore-512003


Edited by TassieTiger_sniper, 05 September 2018 - 03:02 PM.


_HoPeY_ #3 Posted 05 September 2018 - 02:53 PM

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Sydney server only online at fixed times. Try HK.

TassieTiger_sniper #4 Posted 05 September 2018 - 03:03 PM

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It is the HK server I'm referring to. I only use HK. Thanks.......
Looks like I'll lose my 3 Day Premium bonus :-(

Edited by TassieTiger_sniper, 05 September 2018 - 03:34 PM.


User_000125661 #5 Posted 05 September 2018 - 10:07 PM

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I'm getting 250-350 ping to HK since the new update.  Coincidence that the cable issue happens at the same time as WoT releases......


 


philrsmith #6 Posted 06 September 2018 - 10:56 AM

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View PostUser_000125661, on 05 September 2018 - 02:07 PM, said:

I'm getting 250-350 ping to HK since the new update.  Coincidence that the cable issue happens at the same time as WoT releases......

 

 just got 7 dsys premium time to grind new tank line and this happens, even warships has bad ping premium time should be for days loged on !!!

 



TassieTiger_sniper #7 Posted 07 September 2018 - 10:15 AM

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Still unable to connect. Hopefully get more satisfaction soon. :-(

Latest on new cable::

https://www.smh.com.au/business/companies/new-perth-to-singapore-internet-cable-saves-australia-s-download-speeds-20180905-p501wi.html

Edited by TassieTiger_sniper, 07 September 2018 - 10:15 AM.


Conan #8 Posted 07 September 2018 - 10:27 AM

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In order to help alleviate the connectivity issues, we have opened the ANZ Periphery 24/7

You either die a hero or you live long enough to see yourself become the villain. Guess which one I am. 


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