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The Marshal of missions
I was waiting for Tournament pop-up but there was nothing showing up. I passed 2 rounds, there is no way that I was afk in the third round. Can GM check it ?
That match began at 19:30, the previous match end at 19:15, but the result appeared at 19:29
Edited by Lee_Shawran, 09 September 2018 - 08:43 PM.
"I'm a simple man, when I see a free premium tank, I grind, I take it"
Corporal
Hello Lee,
System-wise the match looks correctly processed (both players weren't there to join). Please send me more details, PM is fine too:
- did the previous match end as technical victory?
- were the brackets not updated until 19:29? meaning, your match still displayed 0-0 as if you were still playing?
With those details I can check with our global team handling the technical part for the tournament system.
Thank you!
The Marshal of missions
nev3r, on 10 September 2018 - 11:06 AM, said:
Hello Lee,
System-wise the match looks correctly processed (both players weren't there to join). Please send me more details, PM is fine too:
- did the previous match end as technical victory?
- were the brackets not updated until 19:29? meaning, your match still displayed 0-0 as if you were still playing?
With those details I can check with our global team handling the technical part for the tournament system.
Thank you!
There is nothing personal so I can answer here.
- Yes, those 2 previous match ended as technical victory.
- Yes, the brackets for the third match didn't show up, I tried not to join any public match in order not to miss but there was nothing appearing but that Technical Defeat notification at 19:29.
"I'm a simple man, when I see a free premium tank, I grind, I take it"
Corporal
Lee_Shawran, on 10 September 2018 - 04:39 PM, said:
There is nothing personal so I can answer here.
- Yes, those 2 previous match ended as technical victory.
- Yes, the brackets for the third match didn't show up, I tried not to join any public match in order not to miss but there was nothing appearing but that Technical Defeat notification at 19:29.
Thank you, I'll ask our HQ staff for more info.
It looks pretty weird since yours and your opponent brackets were already decided way before 19:30, since you both automatically advanced through your battles, and the system had plenty of time to process that. Will update you here.
Corporal
Lee_Shawran, on 18 September 2018 - 07:01 PM, said:
Still waiting for an answer from HQ, but in the meanwhile I increased the time between every battle to avoid further problems (assuming it's somehow linked to that)
Corporal
Lee_Shawran, on 07 October 2018 - 11:39 PM, said:
Unfortunately no direct solution to your problem, but the tournament system has been updated last week (actually, it's still being updated since some bugs are persisting).
The Marshal of missions
nev3r, on 09 October 2018 - 10:08 AM, said:
Unfortunately no direct solution to your problem, but the tournament system has been updated last week (actually, it's still being updated since some bugs are persisting).
So the previous system considered that I lost by default and no compensation ?
"I'm a simple man, when I see a free premium tank, I grind, I take it"
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