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Is it time to close the ANZ server during the day?


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stewiejp #1 Posted 08 November 2018 - 06:35 PM

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Is it time to close the ANZ server during the day?

 

Regardless of the condition of the cable(s) when there is under a certain amount of players on, surely the smart thing to do would be to shut down the ANZ - from say 6am-3pm Eastern (or whenever the stats say the probability of getting a game reasonably quickly is low/non existent). Better to get a game with less than ideal ping than no game at all right?

 

Thinking about new players here - assuming they come of their own accord and don't have mates who play the game to help guide them. They auto log on to play the game, have no idea they need to deselect "Auto" and manually select HK in order to get a battle before dinner. 

Likely scenario is they don't get a game, try something else, and a lot would not return. I am sure the ANZ office has figures of players who joined after the ANZ started but didn't hang around but when I was in retail (decades ago) the saying was that for every customer who asks for help - 10 don't ask, and don't spend their dough.

 

Other alternatives could include an in game notification (similar to the pop ups which advertise specials) advising the player to "click here" to move to the busier HK server and increase the likelihood of getting a battle and when clicking battle an 'estimated time in queue' thingy could work as well - similar to PUBG (I think it is).

 

It is all good to say, "Players should relocate to HK server when numbers are low" but from what I see and hear that advice is only heard by the small % who go searching for answers. The same as when advice about poor routing is to "contact the ISP" - for a lot of players it is easier to play a different game than go searching for answers to these issues. The problem may not be WG's fault, but it certainly will affect their game.

 

Just a few ideas in between BBQ'ing


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Ezz #2 Posted 08 November 2018 - 07:03 PM

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Fair question stewie. I think it's been at least 6 months since it was asked last, so you never know, WG may pay attention this time. It's their game after all.

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mttspiii #3 Posted 08 November 2018 - 07:04 PM

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Keep it up at least until January. Player population will rise during summer holidays; at least they know the AUS server is open all day to serve them

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Proloser_The_Atomistic #4 Posted 08 November 2018 - 08:00 PM

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I kinda feel that if WG have the resources available to keep it on they should. 

 

However, does anyone know any updates on the state of the HK server? I am still getting over 200ms ping with packet loss to it. Usually sits at about 90-100. 


Edited by Proloser_The_Atomistic, 08 November 2018 - 08:00 PM.

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_Sammich_ #5 Posted 09 November 2018 - 09:38 AM

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The ANZ server is almost getting to the stage where the question is should it be closed full stop.

Peak server pop of 1000 means 2-3 minute queue times (yeah sure some you get into straight away, but some you time out).  Anything tier 5 and below times out, tier 8 prefs time out more often than not. Etc.

I’m choosing to play HK almost exclusively now, as I can generally get games within 30 seconds regardless of tier.
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cactus351 #6 Posted 09 November 2018 - 10:02 AM

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As a returnee i wondered why i time out the first few times i hit battle before working out i could change servers now.

 

If i was completely new it would have been a real turn off.

 

Loving the low pong i got on the two or so games i eventually had on there but quality wise it was no different.


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_HoPeY_ #7 Posted 09 November 2018 - 10:24 AM

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Bots are coming there soon to help with the low tier stuff. Low numbers does make we wonder about early morning match rigging though.

_HoPeY_ #8 Posted 10 November 2018 - 04:13 PM

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Simple fix would be set server default to HK rather than auto.

crud #9 Posted 10 November 2018 - 04:22 PM

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Moving back to SG is the best option for all sadly never know numbers may increase instead of decline unless a bonus day is on

 

Heaven forbid we could go back to NA


Edited by crud, 10 November 2018 - 04:23 PM.


mttspiii #10 Posted 10 November 2018 - 11:00 PM

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View Post_HoPeY_, on 09 November 2018 - 10:24 AM, said:

Bots are coming there soon to help with the low tier stuff.

 

So there are no WG-maintained bots. On AUS.

Edited by mttspiii, 10 November 2018 - 11:01 PM.

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Proloser_The_Atomistic #11 Posted 10 November 2018 - 11:17 PM

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View Post_Sammich_, on 09 November 2018 - 09:38 AM, said:

The ANZ server is almost getting to the stage where the question is should it be closed full stop.

Peak server pop of 1000 means 2-3 minute queue times (yeah sure some you get into straight away, but some you time out). Anything tier 5 and below times out, tier 8 prefs time out more often than not. Etc.

I’m choosing to play HK almost exclusively now, as I can generally get games within 30 seconds regardless of tier.

 

Some of us can't even play on HK because of the 200+ms ping... I'm very thankful for the ANZ server otherwise I wouldn't be able to play at all. 

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MagicalFlyingFox #12 Posted 10 November 2018 - 11:46 PM

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weekend peak of 1600 is pretty nice tbh

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 A. Guy on 02 June 2018 - 12:40 AM, said:

Destroyer of Tier 6 CW... says it all about you.


_HoPeY_ #13 Posted 11 November 2018 - 12:06 AM

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View Postmttspiii, on 10 November 2018 - 11:00 PM, said:

 

So there are no WG-maintained bots. On AUS.

 

God knows, no response from the Masters.

stewiejp #14 Posted 11 November 2018 - 04:50 AM

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View Postcactus351, on 09 November 2018 - 12:02 PM, said:

As a returnee i wondered why i time out the first few times i hit battle before working out i could change servers now.

 

If i was completely new it would have been a real turn off.

 

My point exactly.

 

View Post_HoPeY_, on 10 November 2018 - 06:13 PM, said:

Simple fix would be set server default to HK rather than auto.

 

Agree, at least during the day or (and WG would have the figures/times) whenever the population is under a certain amount. 

 

View PostProloser_The_Atomistic, on 11 November 2018 - 01:17 AM, said:

Some of us can't even play on HK because of the 200+ms ping... I'm very thankful for the ANZ server otherwise I wouldn't be able to play at all. 

 

Can't play on ANZ either when there are not enough online. Not suggesting to turn it off 100%, just during the hours we are sure nobody will get a game.


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wasaabi #15 Posted 11 November 2018 - 05:25 AM

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View Postmttspiii, on 11 November 2018 - 01:00 AM, said:

 

So there are no WG-maintained bots. On AUS.

 

Correct.  The CT notes say it was for the LATAM cluster first with Australia being considered.  It will be interesting to read the CT notes for the next release to see if it will be in the next patch.

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struth #16 Posted 11 November 2018 - 07:42 AM

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View PostProloser_The_Atomistic, on 08 November 2018 - 10:00 PM, said:

I kinda feel that if WG have the resources available to keep it on they should. 

 

However, does anyone know any updates on the state of the HK server? I am still getting over 200ms ping with packet loss to it. Usually sits at about 90-100. 

 

HK is pretty bad, I get 180 ms on a good day, I miss VN at 120 ms which is something I never thought would happen.

I tried a couple of ping reducers recently to get better routing, ended up with anywhere from -7 to -10 improvement in ping.

I do believe ANZ players are in the too hard basket or even the "why bother to try when their connection to the majority of the world is shit" basket.



Ezz #17 Posted 11 November 2018 - 08:10 AM

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I think we're in the 'well there can't be that many anz players to care about otherwise their server wouldn't be empty' basket. 

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struth #18 Posted 12 November 2018 - 10:12 AM

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^^Yes that too, I can imagine the conversation at WG going

 

"Who will get upset if we relocate VN server to HK?" 

 

"The ANZ players won't be happy"

 

"OK, who that matters to our bottom line will get upset then?"

 

"Well no-one really"

 

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MagicalFlyingFox #19 Posted 12 November 2018 - 10:17 AM

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The markets that matter are Korea and Japan. 

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 A. Guy on 02 June 2018 - 12:40 AM, said:

Destroyer of Tier 6 CW... says it all about you.





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