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My account is suspended?


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maxidas3 #1 Posted 02 April 2021 - 10:42 PM

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Dear GMs,

 

After a few weeks of pause, today I logged in my account but I got this announcement that my account had been suspended:

Your account has been suspended. Reason: This account was locked due to security reason. Please contact Billing Support...

 

 


Edited by maxidas3, 02 April 2021 - 10:45 PM.


Ezz #2 Posted 03 April 2021 - 04:48 AM

    How many flipping posts do I need to get past Major?

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Have you tried contacting support?

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Centurion_MK64 #3 Posted 03 April 2021 - 06:18 AM

    Wait I have'nt seen this mod before?

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View Postmaxidas3, on 03 April 2021 - 02:42 AM, said:

Dear GMs,

 

After a few weeks of pause, today I logged in my account but I got this announcement that my account had been suspended:

Your account has been suspended. Reason: This account was locked due to security reason. Please contact Billing Support...

 

 

 

If you have to contact Billing Support then there may been an issue with a payment associated with your account. The only assistance you can get is by doing what the email said and contacting billing support


 
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maxidas3 #4 Posted 04 April 2021 - 10:55 PM

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View PostEzz, on 02 April 2021 - 08:48 PM, said:

Have you tried contacting support?

No reply yet bud.



maxidas3 #5 Posted 04 April 2021 - 10:56 PM

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View PostCenturion_MK64, on 02 April 2021 - 10:18 PM, said:

 

If you have to contact Billing Support then there may been an issue with a payment associated with your account. The only assistance you can get is by doing what the email said and contacting billing support

I have not made any payment for a year buddy. Something wrong.



stewiejp #6 Posted 04 April 2021 - 11:57 PM

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If the issue is with "Billing Support" that suggests a payment issue. Whilst you may not have spent money on the game, has somebody "gifted" you some stuff? If they did, and performed a "charge back" - that would result in the suspension of your (and their) account. Just a thought. Came across a real piece of work some years ago who used to get off ripping people off in this way.   


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wasaabi #7 Posted 05 April 2021 - 06:33 AM

    This Dude Abides

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View Postmaxidas3, on 05 April 2021 - 12:56 AM, said:

I have not made any payment for a year buddy. Something wrong.

 

You still need to contact Billing Support by raising a ticket with Player Support.  You can't resolve it here.


 

 

 

 

 

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